Digital Services and ICT Section

Organizational Chart

Section Functions:

1. Plan, develop and maintain the library’s digital systems to support effective service delivery, information management and integrated, sustainable access to knowledge.
2. Coordinate system integration and workflow automation to enhance operational efficiency and reduce manual processes.
3. Ensure ICT governance, security and compliance through access control management, risk monitoring and adherence to institutional policies and standards.
4. Lead digital innovation and technology transformation initiatives in alignment with the University’s strategic plan and the library’s strategic direction.
5. Manage technology procurement and ICT contract oversight to ensure effective, transparent and high-impact service implementation.
6. Develop and manage analytical dashboards and statistical reporting to support data-driven decision-making and organizational performance monitoring.
7. Produce and manage multimedia content and digital communications to support learning, promotion and institutional information dissemination.
8. Develop and manage digital platforms and portals to ensure accurate, up-to-date information and strong digital visibility.
9. Provide ICT and audio-visual technical support to ensure the smooth execution of library programs, events and academic activities.
10. Support the development of digital literacy and competencies among staff through training, advisory services and digital knowledge management.

HEAD OF SECTION
	NOOR SYAFINI ZAMANI Assistant Chief Librarian | S12   Tel : 03 9769 4660 Email : syafini@upm.edu.my
SYSTEM DEVELOPMENT AND INTEGRATION UNIT
	Ts. MOHD AFIQ RUSLY Librarian | S10   Tel : 03 9769 4684 Email : rm_afiq@upm.edu.my
	MOHD SHAHRIL JALALUDIN Library Assistant | S1   Tel : 03 9769 4767 Email : j_mohdshahril@upm.edu.my
DIGITAL INNOVATION AND TECHNOLOGY TRANSFORMATION UNIT
	KHAIRUL ANWAR ZULKIFLI Librarian | S10   Tel : 03 9769 4701 Email : khairul_zul@upm.edu.my
	RAFIDAH RAZALI Library Assistant | S2   Tel : 03 9769 4728 Email : r_rafidah@upm.edu.my
	MOHD IZARUDIN IDRIS Library Assistant | S2   Tel : 03 9769 4790 Email : m_izarudin@upm.edu.my
CREATIVE MULTIMEDIA AND DIGITAL PRODUCTION UNIT
	MOHAMAD AMIRUL IQHMAL MOHAMAD BADRUL ZAMAN  Librarian | S9   Tel : 03 9769 4687 Email : amiruliqhmal@upm.edu.my
	ROZAINI JUMADI Library Assistant | S2   Tel : 03 9769 4790 Email : rozainijumadi@upm.edu.my
	SUZAINI MOHAMAD KASIM Designer | B1   Tel : 03 9769 4693 Email : su_kasim@upm.edu.my

Contact: psas_spdi@upm.edu.my

Updated:: 25/05/2026 [amiruliqhmal]