Reference

Reference Services are provided to library users to support the information needs in learning, teaching and research. The services include consultation services on the library collections, use of library materials and guidance on various types of information that can be obtained from various sources. Users can use this service by going to the library in individually or in group, via email, phone, WhatsApp or social media.

 This service is divided into three categories:

1. Reader's Advisory Desk
   The service starts from 9.00 am until 5.00 pm and it is managed by the Assistant Librarians, Reference Division. Users can ask questions directly to the staff at the Reader's Advisory Desk.
   
   
2. Liaison Librarian
   To seek consultation services in searching for the relevant information, users can contact Faculty Liaison Librarians at the Reference and User Education Division, Branch Libraries, as well as Research Librarians at the Research Services Division.
3. Online Chat
   Users will be able to communicate with a Librarian or Librarian Assistant through “Ask a Librarian” (https://tawk.to/psaschat) chatting platform for immediate response on enquiries  about the library and their information needs. The chatting platform is available during office hours.
   
   
   

For further information, please contact:

Reader’s Advisory Desk

Reference Division

Perpustakaan Sultan Abdul Samad

Universiti Putra Malaysia

43400 UPM Serdang

Selangor Darul Ehsan

Updated:: 27/03/2024 [amiruliqhmal]