Clients Charter | SULTAN ABDUL SAMAD LIBRARY
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Clients Charter

Clients Charter

1. Processing of library materials (immediate request application) within five (5) working days.
2. Processing serials latest serials materials within 10 working days.
3. The registration / membership issues approved within 30 minutes.
4. Reshelving of library materialsr within one (1) working day.
5. Implementing Information Literacy Program class on time.
6. Provides information on research results within five (5) working days.
7. Provide feedback reference questions research approved within two (2) working days.


Click here to view Clients Charter Score Board 2016.

Click here to view Clients Charter Score Board January 2017.

Click here to view Clients Charter Score Board February 2017.

Click here to view Clients Charter Score Board March 2017.

Click here to view Clients Charter Score Board April 2017.

Click here to view Clients Charter Score Board Mei 2017.

Click here to view Clients Charter Score Board June 2017.

Click here to view Clients Charter Score Board July 2017.

Click here to view Clients Charter Score Board August 2017.

 

Updated:: 12/09/2017 [syafini]

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SULTAN ABDUL SAMAD LIBRARY
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
0389468642
0389483745
C1508292663