Clients Charter | SULTAN ABDUL SAMAD LIBRARY

Clients Charter

Clients Charter

1. Processing of library materials (immediate request application) within five (5) working days.
2. Processing serials latest serials materials within 10 working days.
3. The registration / membership issues approved within 30 minutes.
4. Reshelving of library materialsr within one (1) working day.
5. Implementing Information Literacy Program class on time.
6. Provides information on research results within five (5) working days.
7. Provide feedback reference questions research approved within two (2) working days.


Click here to view Clients Charter Score Board.

 

Updated:: 06/04/2017 [shafini]

SULTAN ABDUL SAMAD LIBRARY
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
0389468642
0389483745
AACSB International SIRIM UKAS